We can help your healthcare employees understand, accept (and even embrace!) the changes you must make to thrive in the current healthcare environment. We have decades of experience advising executives, engaging employees, building trust and guiding hospitals and other organizations through change. We have experience working in all areas and departments in a healthcare system, but typically we work with executive leadership, Marketing/Communications, Human Resources and staff management.
In addition to project work, we can help you build a world-class, efficient communications team by auditing the cost and effectiveness of your existing programs, developing comprehensive strategies, providing ongoing professional support, assisting with hiring evaluations and even supplying on-site communicators, if needed, for a project or for a longer engagement.
Recent experience: Supported several hospitals as they transitioned to market-based compensation; helped implement significant changes in medical benefits without issue; successfully communicated a hospital’s elimination of a defined benefit pension plan; managed communications for shift differential changes across a hospital system; developed a successful internal recruiting/referral program for nurse recruiting; developed new tools to enable nurse and other hospital managers to communicate more effectively with teams; developed communications strategy, tools and material, including annual reports, posters, videos and more, to support Magnet® site visits, nurse recognition and other events.