Katie is a technical editor on the Nursing Excellence Validation Team (NEVT). With her enthusiasm and expertise in technical editing, she tackles each client’s work, determined to develop their stories to highlight their excellence.
Before joining Tipton Health, Katie worked as a legal assistant for two different law firms, as well as a professor at a community college. She taught Intro to Written and Oral Communication, focusing on public speaking, business/corporate language, and guiding students in interactions with people in various different settings. We reached out to Katie to learn more about what led her to Tipton Health and her experience at Tipton Health and beyond.
What made you want to join Tipton Health?
I always wanted to be an editor. I recognized early on that I wasn’t necessarily interested in the creative writing side – like writing a fiction novel or poetry. I love reading other people’s work and providing feedback. When Tipton Health’s job came up, I saw it was focused more on the editing, and the medical side appealed to me. I like the technical writing side – that there’s something formulaic about it while creative writing is more open-ended. When I looked into the company more, I saw the mission values and one in particular appealed to me as a person: “We are kind, empathetic, passionate, knowledgeable, positive, and resolute.” This resonated with me because I feel like those are attributes that I brought into my own experiences, so I felt it would be a really good fit.
What would you say is the most rewarding part of working on the NEVT?
Obviously, it’s rewarding to help our partners really develop a clear concise narrative that highlights their excellence. But it’s also really fulfilling when we get notified that the client has achieved their Magnet® Designation. That’s when it’s really rewarding – being able to celebrate their success. That end result truly highlights the impact of the collaboration between our team and theirs.
Do you have any advice for clients throughout their Magnet® Designation journey?
Be open to feedback because our objective is to ensure the stories meet intent. In conjunction with that, I recommend being hyper aware of dates in their document. The dates in the stories align with their data, graphs (EOs), and evidence (SOEs). Speaking of SOEs and evidence, a common challenge is that we sometimes see some great examples of nursing excellence and achievements, but we find that strong supporting evidence is missing to verify them. Our evidence coaching is specifically designed to ensure that the evidence truly substantiates each story since thorough documentation is vital to showcasing your work and achieving Magnet® Designation. Every piece of evidence matters!
What is your favorite document to work on?
I love reading TL5 for its focus on well-being. I believe that well-being is an essential, yet often overlooked, aspect of many careers, particularly in healthcare, which became a focal point of conversation due to COVID-19. Highlighting and acknowledging nurse well-being in TL5 sparks an important dialogue about its critical role in the overall healthcare and nurse experience. By dedicating time and resources to nurse well-being, organizations show care and recognition for the nurses and healthcare workers who are vital to the healthcare system, emphasizing the importance of taking care of those who care for others.
Do you have any advice for partners who are close to submission?
As you approach your Magnet® application deadline, I strongly encourage the MPDs and nurse writers on the team to take a moment to care for themselves. This journey is incredibly demanding, even under the best of circumstances, and you all deserve to pause and recognize your hard work. Whether that means taking a breather, reflecting, relaxing, celebrating, or simply giving yourself permission to feel – it’s important to recharge. A refreshed mind will help you stay focused on the crucial details, like ensuring that your EO timelines don’t overlap between the pre-intervention, intervention, and post-intervention periods. Taking care of yourselves will make all the difference as you push forward toward your goal!
Is there anything specific within Tipton Health that you want to learn?
I would like to learn more about client advocate work, or joining the writer’s prep workshop. I think being more face-to-face with our clients would be more impactful. I really like the idea of the writer’s prep workshop because being on the team that’s more hands on with the documents would be more helpful before the writing journey begins. I would also like to act in a support role for MPDs.
What do you enjoy doing in your free time?
I’m deeply passionate about video games, especially The Sims, Zelda, Assassin’s Creed, and Elder Scrolls. I’ve been playing The Sims series since I was ten, and I still remember holding that first Sims PC game in my hands and asking my mom to buy it for me. Looking back, I realize how big of a request that was for our family. I recently joked with her that it was probably one of the best returns on investment she’s ever made, since I’m still a player to this day.
What I love most about these games is the creativity involved—both from the developers and the players, as well as the vibrant community. There’s so much freedom to leave our own mark and craft unique gameplay experiences within these expansive worlds, not to mention the connections we make through gaming forums. It’s definitely one of the coolest aspects of gaming.
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