Nurse leaders at Augusta Health wanted to do more for their nursing teams and patients but were frustrated with their daily schedules. There never seemed to be enough time in the day.

Augusta Health CNO Crystal Farmer asked Tipton Health’s Nursing Excellence Consulting Team to evaluate the nurse leader work environment at the top Virginia community hospital.

Tipton Health assessed the work schedules of each leader to optimize their days. The resulting optimization eliminated meetings, reduced unnecessary duplication and saved hours each day for nurse leaders.


“Tipton Health dramatically improved our nursing leadership work environment.

Crystal Farmer
MBA, MSN, RN, FACHE
VP & CNO, Augusta Health