In Part III of our ongoing special webinar, “A Discussion on Race, Inclusive Practices and Nursing,” Ena Williams, MBA, MSM, BSN, RN, CENP, senior vice president and Chief Nursing Officer at Yale New Haven Hospital, moderated a session focused on the emotional toll of racism, health equity, and specifically, anti-Asian racism.

Inadequate staffing is one of the most common challenges for facilities of all sizes, from standalone organizations to multi-hospital systems. The pandemic magnified this issue.

As the pandemic took root in early 2020, everything we knew about how most of our jobs operate changed. That was especially true for those working in physician relations, who had to pivot to get things done in a different way.